1. Information We Collect
We may collect personal data such as your name, email address, and other details you provide when you sign up, contact us, or use our services.
2. How We Use Your Information
We use your information to fulfil our contractual obligations, to communicate with you about updates and offers where you have consented, and to improve our products and services based on our legitimate interest in optimising what we offer.
3. Legal Basis for Processing
We process your personal data on the basis of your consent, the necessity of performing a contract, compliance with a legal obligation, or our legitimate interests where these are not overridden by your rights.
4. Data Security
We take appropriate technical and organizational measures to secure your personal information and protect it from unauthorized access, disclosure, alteration, or destruction.
5. Data Retention
We retain your personal data only for as long as necessary for the purposes for which it was collected, or as required to meet legal obligations, after which it is securely deleted or anonymised.
6. Sharing Your Information
We do not share your personal data with third parties, except as necessary to provide our services, comply with legal obligations, or with your explicit consent.
7. International Data Transfers
Where personal data is transferred outside the European Economic Area (EEA), we put appropriate safeguards in place, such as Standard Contractual Clauses.
8. Your Rights
You have the right to access, rectify, and erase your personal data, to restrict or object to its processing, to data portability, and to withdraw your consent at any time. You also have the right to lodge a complaint with a supervisory authority. We aim to respond to requests within one month.
9. Data Breach Notification
In the event of a data breach, we will notify the relevant supervisory authority without undue delay, and if the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
10. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this website, and where appropriate, notified to you by email.
11. Cookie Policy
We use cookies and similar tracking technologies to enhance your experience and ensure the proper functioning of our website. You can manage your preferences through your browser settings.
12. Contact Us
If you have any questions about this policy or wish to exercise your rights regarding your personal data, please contact us at [email protected].